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Privacy Policy
Consumer Privacy and Security Policy
Trail Creek Outfitters ("Trail Creek Outfitters") understands
your concern with privacy and the use of your personal information. Whether
you submit a purchase request for an in-store or online item, or simply
browse through our website, we assure you that we are committed to protecting
your personal privacy.
1. Information Trail Creek Outfitters Collects
Trail Creek Outfitters collects email addresses of consumers who communicate
with us or through our authorized vendors via e-mail. We also collect
information on web pages visited and other information that is provided
by consumers either on our site or in response to e-mail communications
from us. We also collect information provided to us by consumers in purchase
requests and generic general information forms submitted through our site
or our authorized vendors' sites ("Purchase Request Information").
Purchase Request Information typically includes name, address, and phone
numbers, e-mail address, billing and shipping information and specific
item-of-interest information.
All information provided by consumers in any of the above-listed
ways or otherwise becomes the property of Trail Creek Outfitters once received
by us and may be used and disclosed as permitted in this Policy.
Framed Sections of Our Site
Trail Creek Outfitters maintains relationships with outside service providers
for some of the products and services offered through our site. Certain
of these service providers are found on our Inventory Details, Events,
or other pages. The information these providers make available may be
presented in a "framed" format, where the Trail Creek Outfitters
border will surround the pages served by the service providers, or by
directly linking the user to the vendors' sites. In either case, the service
provider is prominently identified. Please be aware that any information
you provide on those framed pages is provided directly to those service
providers and is subject to their security and privacy policies. We encourage
you to read the privacy policies of these outside service providers because
their privacy practices may differ from ours.
Browsing on our Website
If you browse through our site without entering any personal data,
we will gather and store certain information about your visit. This
information does not identify you personally and cannot be linked
back to you unless you decide at some point to identify yourself.
If you are only browsing, we collect the following information:
IP address, the type of browser and operating system used to access
our site, the date and time you access our site, the pages you visit
(click-through), and if you linked to our Web site from another
Web site, the address of that Web site, as well as additional information
related to your visit.
2. How We Use Your Personal Information
Collected information is used to improve the content of our website,
customize the content or layout of our website for individual users,
provide services requested, notify users of updates to the site
and, subject to the limitations set forth below, to develop new
products and services and to contact consumers for marketing purposes.
Personalization
Trail Creek Outfitters offers its users the advantage of personalization
on our website by using cookies. (See Cookies below.) Personalized services
are offered in designated areas of our website to users who register with
us. Examples of personalization include providing information when prompted
for services, the saving of "favorite" information in "shopping
areas," the recordation of previous searches for easy updates, and
the provision of reminders, notices and special offer information for
those users who request these options.
Trail Creek Outfitters may track consumer interest in goods and services marketed
to users who are members of the on-site personalization area. This
information is used solely by Trail Creek Outfitters and its affiliated companies
for business purposes.
Purchase Request Information
Where applicable, Purchase Request Information from general information
request forms and/ or inventory details pages is used to transmit to third
parties requests for products or services and to contact consumers regarding
accessory purchases. Typically, the information is transmitted to retailers,
manufacturers, or fulfillment entities, as applicable, who may be in a
position to respond to your request. As part of the request process, we
may verify the information you provide, or obtain omitted address or other
contact information, from third parties.
Occasionally, in the case of Purchase Request Information, when Trail
Creek Outfitters does not have a retailer available to assist you, we
may forward your request information to a retailer through another referral
service. Your submission of the request authorizes us to do this. Any
Purchase Request Information forwarded in this way becomes subject to
the security and privacy policies that are posted on the websites of those
referral services.
Similarly, Purchase Request transmitted to a retailer, manufacturer,
or fulfillment entity becomes the property of that retailer, manufacturer,
lender or fulfillment entity, in addition to Trail Creek Outfitters. The
information is used to process your purchase request or financing application
and to provide you with information about goods and services. Any request
to opt out of future retailer, lender, manufacturer or other third-party
communications must be made directly to that third party.
Other Uses
We also share your personal information with our affiliated companies
in order to identify products or services in which you may have
interest, to improve our user experience and generally to engage
in market research and for other internal business purposes. We
also may aggregate your personal information with others' information
and prepare reports on site usage, purchase history or other factors
for sale or distribution to others. Those reports are aggregated
and include no personally identifying information. Finally, we may
use your personal information to send you email or postal communications
regarding products or services offered by us or by third parties
with whom we have relationships in which we think you may be interested.
We do not share, sell, trade, or rent your personal information
to third parties for unknown reasons.
Special Sections of Our Site
Trail Creek Outfitters may offer forums on its site. Any information you
disclose in these forums is available to all Trail Creek Outfitters registered
members and may increase the risk of receiving "spam" or unsolicited
email from other parties. Be careful and use discretion when disclosing
information online.
If you choose to submit a General Comment or Consumer Review, you will
be able to request that your name, email address and a list of assets
in your household not be shown. If you do not give that permission, your
personal information may be displayed.
If you contact us utilizing a live help "chat" function, your
questions or information will not be collected or shared with other parties,
unless directed by you.
3. Third Parties That May Receive Your Personal Information
In addition to our own internal uses of your information, we may
provide your personal information to non-affiliated third parties
under one of several circumstances:
To provide you with services or products that you have requested (such
as, for example, transmittal of Purchase Request Information to retailers,
manufacturers, fulfillment third-parties and other referral services);
To our advertiser clients solely to assess the effectiveness of
ad campaigns we have provided for them;
To contractors or service providers who may provide services or
perform functions on our behalf, in which case those service providers
may use your information only for the purposes provided and not
disclose it to any third party except upon our direction;
To enforce our rights or as required by law or order of a court
or government agency; and
On occasion, unless you opt-out (as described below), to other
third parties who may wish to send you e-mails or postal communications
regarding services or products that you may find of interest.
4. Your Right To Opt Out of Communications From Us and Others
You always have the option of removing yourself from further marketing
contact from us. If at any time you choose to opt out of any category
of email, you can click on the remove link at the bottom of the e-mail.
Alternatively, you may email Customer Service at info@TrailCreekOutfitters.com
with the word "Remove" in the subject line and we will remove
you from all further email and postal mail marketing communication within
30 business days.
In addition, those consumers who submit a purchase request to us
are given the opportunity at the time they provide their information
to decide what types of offerings of products or services they wish
to receive or to opt-out.
In each case, even if you decide not to receive offers or other product
or service information, Trail Creek Outfitters and its member retailers
may use a phone number or email address that you have provided to contact
you regarding your purchase request or general information request. Additionally,
phone numbers may be used to conduct customer surveys regarding individual
experiences with Trail Creek Outfitters and any accredited retailers.
Phone numbers are made available only to Trail Creek Outfitters, its affiliates
and member retailers, or manufacturers who receive your information.
The submission of a purchase request itself is permission for us
to submit your Purchase Request Information (as applicable) to the
third parties necessary to fulfill your request.
5. Security
Trail Creek Outfitters understands the importance of security for our consumers.
We use SSL (Secure Socket Layer) encryption technology to protect
personal data such as credit card information and finance or insurance
application information during transmission, and maintain other
commercially reasonable precautions to protect information that
we store or retain.
6. Corrections or Changes to Your Personal Information
You may also make corrections and updates to your personal information
by contacting info@TrailCreekOutfitters.com.
7. Cookies and Web Beacons
Trail Creek Outfitters offers consumers the convenience of online personalization
by using cookies. Cookies are alphanumeric identifiers that are
transferred to your computer's hard drive through your web browser.
When this information is stored on your hard drive, our system is
able to recognize your browser and in turn customize web page content
for you. (See Personalization)
Cookies cannot be used to retrieve data from your hard drive, obtain
your email address or obtain sensitive information about you. When
a cookie is set, your browser will check it for length, an expiration
date, and where it originated. Only Trail Creek Outfitters can access the cookies
that we set.
Trail Creek Outfitters allows our ad service company to set cookies as well.
These cookies can "recognize" a consumer by a Unique identifier
assigned at the time of the first visit, and may be used to measure
site and page visits and browser version number, and browsing activity.
This information may be used to better serve and provide advertising
content on future visits and web pages viewed during your browser
sessions on our websites. These cookies cannot obtain private information
like name, e-mail or other personal information, and are not shared
with Trail Creek Outfitters.
We use a third party tracking service who sets cookies on our site
to track visits, page views and click stream behavior. The third
party tracking service reports this data to us in aggregate so we
can better understand our users and to improve our site. This information
is not tied to any individual user.
If you prefer not to accept cookies, most browsers will explain
how to disable cookies under the help portion of the toolbar or
notify you when you receive a new cookie. However, if you choose
to disallow cookies on your hard drive, our Web site will not be
able to provide personalization services.
We also place "web beacons" on the website on behalf of third
parties. A web beacon is a small, transparent image placed at various
sections of our site to monitor user traffic. The web beacon records the
number of click-throughs to the page where it resides and collects users'
IP addresses, time the page was viewed, type of browser used, and existence
of cookies from a previous visit. However, the data collected by our web
beacons are used only in aggregated form, with no associated identifying
information, and Trail Creek Outfitters does not tie IP addresses to individual
users or disclose the IP addresses to any nonaffiliated third party. Information
collected by web beacons is used only by Trail Creek Outfitters, its affiliates
and authorized vendors. If you do not wish such information to be collected,
you can choose to deactivate cookies on your browser.
8. Changes or Revisions to This Policy
If we are going to use your personally identifying information
in a manner different from that stated in our privacy policy at
the time of collection, we will notify you via email. You will have
a choice as to whether or not to allow us to use your information
in this different manner. In addition, if we make any material changes
in our privacy practices that do not affect user information already
stored in our database, we will post a prominent notice on our website
notifying users of the change. In some cases we will also e-mail
users who have opted to receive communications from us, notifying
them of the changes in our privacy practices.
In the event Trail Creek Outfitters or its assets are acquired, such as through
merger, acquisition or similar event, resulting in a change in ultimate
control over customers' personal information (other than through
an internal corporate reorganization or similar transaction), customers
will be notified promptly of such change. We will make reasonable
efforts to ensure that the acquirer of our customers' personal information
respects the provisions of this privacy policy, although this may
not be possible in certain legal settings (such as bankruptcy).
9. Questions or Concerns?
If you have any questions or concerns regarding privacy, security, opting-out
of e-mail offers or understanding how your personal information is being
used, please contact us at info@TrailCreekOutfitters.com.
Our mailing address is:
Trail Creek Outfitters
507 Glen Eagle Square
Glen Mills, PA
19342
For the Trail Creek Outfitters Usage Terms and Disclaimers please click
here.
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